"All the arrangements went very well. We were very impressed with the service of your ground agents. We had an excellent guide/driver, Kempschen, who was very well informed about everywhere we went. We were warned that not many people speak English and it helped that we were able to communicate with him in French - his French was fluent, his English seemed more limited, but he went out of his way to be helpful. In practice we used French most of the time..... "
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