Customer Comment: Gill & David G - India Wildlife Holiday

"We'd just like to say a big thank you to the team for getting our trip reorganised following the disappointment of not getting away on Sunday. From the moment we phoned Chris O, not long after 07:00 on Sunday, we realise how hard he and the rest of the team, both in the UK and in India, must have been working to get a new itinerary sorted for us.

We never make it easy for you, in that we are always "late bookers", but after fantastic holidays with you in 2006 in Madagascar (thanks Chris) and 2009 in Zambia (thanks Isabel) we were already delighted to recommend you to friends and colleagues. When the chips were down the benefits of a small enthusiastic team have really shone through and I've been singing your praises at work all week (yes I went back in to work when I couldn't get away). We're sure we'll love another trip to India we've been to the North before in 2005 (sorry it was with Exodus!).

Fingers crossed we get away on Friday - it's looking good for now. Finally could we ask that you let us know a ball park figure for the costs of the two days holiday we've lost, as our Insurers look likely to recompense us for the reduction in vacation length. We're already thinking of 2011 vacations and beyond - my vote currently is for South America. So look out for another booking from two very satisfied customers."

Gill & David G. December 2010. 

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